// Recruitment Technology

How To Assess AI Recruitment Platform Value? Key Questions For RecTech Buyers

Your AI recruitment platform will be as effective as the purpose you have for it!

Before you start evaluating AI recruiting tools, take a moment to define clear objectives to gauge their value and the impact AI systems can have on your recruitment process. The effectiveness of your AI recruiting platform is based on the clarity and relevance of the objectives guiding their use. 

You might have various goals for using an AI recruitment platform, such as:

• Automatically screening resumes and applications to identify candidates meeting specific criteria like skills, qualifications, and experience.
• Analysing past hiring data to predict future trends and identify potential candidates suited for specific roles.
• Integrating chatbots for instant communication with candidates, addressing inquiries, sharing job details, and guiding them through the application process.

Whether your goal is to streamline your process, find the perfect candidate, enhance candidate experience, make informed decisions, or refine your hiring strategies, it is important to understand how you can leverage the AI platform’s strengths. This ensures that you unlock its full potential and reap the benefits of integrating cutting-edge technology.

💡Taking insights from the report, we have compiled a list of essential questions for recruitment technology buyers. This will help you to evaluate AI recruitment platforms, responsibly procure AI tools, and make informed decisions with ease.

Key Questions For RecTech Buyers Evaluating an AI Recruitment Platform 

Consider your goals carefully before selecting your AI recruitment platform. Make sure you are using it for the right reasons, so you can get the best results, see the return on investment (ROI), and get value from introducing new technology. 

What specific challenge am I trying to address, or what concern does my organisation seek to resolve?
In what ways can the implementation of an AI system contribute to mitigating this challenge?
How does the AI platform align with my/our recruitment goals and objectives?
What precise function do I intend for the AI system to fulfil? In other words, what is the primary objective of deploying this system?
Is the application of AI suitable for addressing the issue at hand?
What metrics or KPIs can the platform track to measure progress towards our goals?
How can I clearly convey the integration of AI to prospective candidates or applicants?
How will the platform enhance my recruitment processes?

It is important to define what you want the AI system to achieve for you before you buy it. This clarity will help you outline specific requirements for vendors regarding what the system should be able to do. You can gather insights from early talks with service providers to determine what is realistic and feasible to expect from the AI recruitment platform.

What tasks and processes do I need the AI system handling within recruitment?
What specific results do I aim for the AI systems to generate – such as lists of qualified candidates, reports, interactive chats, or real-time dashboards?
Does the platform offer customizable features to meet our unique needs?
Can the platform provide tailored reports and analytics to improve decision-making?
How intuitive is the platform’s user interface for both recruiters and candidates?
Can the platform automate repetitive tasks to streamline our workflow?
Does the platform prioritise data security and compliance with regulations?

After determining the purpose of using AI software, consider how it aligns with your workflow and team. Discuss with team members who will use the platform to identify necessary training or upskilling required for effective usage. Make sure they understand all the software features and feel comfortable and confident in using the AI’s suggestions, predictions, or decisions.

Will the platform integrate seamlessly with our existing systems and tools?
Do different users need specific training to use the AI recruitment platform?
Are there any compatibility issues or limitations we should be aware of when integrating the platform?
How long does the implementation process typically take, and what steps are involved?
How does the platform handle data migration and security during the integration process?
What level of support and training does the provider offer during implementation and beyond?
Are there any additional costs associated with integration or implementation, such as consulting fees or technical support?
Can the platform scale and adapt to future growth and changes in our recruitment processes and technology infrastructure?

In recruitment, applicants with disabilities may need adjustments to the process to ensure fairness, as required by the Equality Act 2010. Introducing AI systems could bring new risks of unfairness, therefore, make sure the system you choose follows this law, especially if it handles data about protected characteristics like race or religion. 

Does the AI platform have features to ensure accessibility for applicants with disabilities?
Can the platform accommodate various communication needs, such as providing information in different formats or languages?
Does the platform offer options for applicants to request accommodations or indicate their accessibility needs?
How does the platform ensure that all applicants, regardless of disability, have equal access to the recruitment process?
Has the platform been tested for accessibility compliance with relevant regulations and standards?
Are there training resources or support available to help recruiters understand and implement inclusive practices using the platform?
How does the platform address potential biases or barriers that may affect applicants from diverse backgrounds?
Does the platform provide guidance or tools for recruiters to create inclusive job postings and communication materials?

Responsible Action: Adopting and Implementing AI Recruitment Platforms

Unlocking the full potential of an AI recruitment platform requires a deep dive into its capabilities and intended role. With responsible procurement and smart use of AI-powered recruiting tools, can build a strong recruitment strategy based on fairness, transparency, and inclusivity. 

Consider these questions for RecTech buyers as your roadmap for navigating the evolving landscape of AI in recruitment. By leveraging the benefits of AI integration and strategic decision-making, you can pave the way for enhanced efficiency and effectiveness in your hiring process. 

When you opt for an end-to-end AI recruitment platform that aligns with your goals, you are not just making a choice; you are setting the stage for success. 

Asking these questions is not just about checking off boxes; it is about ensuring responsible AI procurement and actively advocating for diversity, equity, and inclusion at every step of the recruitment process!